Current:Home > NewsT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -GrowthProspect
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-14 14:25:55
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (917)
Related
- Senate begins final push to expand Social Security benefits for millions of people
- A Japanese domestic flight returns to airport with crack on a cockpit window. No injuries reported.
- Caitlin Clark points tracker: When will Iowa basketball star break NCAA scoring record?
- As legal challenges mount, some companies retool diversity and inclusion programs
- A White House order claims to end 'censorship.' What does that mean?
- Two Navy SEALs are missing after Thursday night mission off coast of Somalia
- NTSB investigating 2 Brightline high speed train crashes that killed 3 people in Florida this week
- Japan’s Kishida visits quake-hit region as concerns rise about diseases in evacuation centers
- B.A. Parker is learning the banjo
- Taylor Swift rocks custom Travis Kelce jacket made by Kristin Juszczyk, wife of 49ers standout
Ranking
- EU countries double down on a halt to Syrian asylum claims but will not yet send people back
- These Storage Solutions for Small Spaces Are Total Gamechangers
- Ceiling in 15th century convent collapses in Italy during wedding reception, injuring 30 people
- Mia Goth Sued for Allegedly Kicking Background Actor in the Head
- The Best Stocking Stuffers Under $25
- NFL schedule today: Everything to know about playoff games on Jan. 14
- U.S. launches another strike on Houthi rebels in Yemen
- MILAN FASHION PHOTOS: Dolce&Gabbana sets romantic pace. MSGM reflects on the fast-paced world
Recommendation
Sarah J. Maas books explained: How to read 'ACOTAR,' 'Throne of Glass' in order.
Steve Sarkisian gets four-year contract extension to keep him coaching Texas through 2030
Steve Sarkisian gets four-year contract extension to keep him coaching Texas through 2030
Republican candidates struggle with Civil War history as party grapples with race issues in present
The FBI should have done more to collect intelligence before the Capitol riot, watchdog finds
NFL playoff picks: Can Tyreek Hill, Dolphins stun Chiefs in wild-card round?
NJ school district faces discrimination probe by US Department of Education
Explosive device kills 5 Pakistani soldiers in country’s southwest